No Lone Ranger
I recently finished the book The Innovators by Walter Isaacson. The book traces the development of the computer and the internet from the early 1900s to the present. Isaacson is a great writer. H...
Read MoreBuilding a Powerful Brand
About a year ago I read the book Covert Cows & Chick-fil-A by Steve Robinson. Steve was the long time director of marketing for Chick-fil-A, and was part of the leadership team that drove the a...
Read MoreSecond Mile Service
Back in 2017 when hurricane Harvey hit Houston, an elderly couple was trapped in their home by rising waters. They called 911, but couldn’t get any response. So they did the next best thing. They c...
Read MoreGenerosity
The subtitle of the book The Paradox of Generosity says it all: “Giving We Receive, Grasping We Lose.” In this book, authors Christian Smith and Hilary Davidson present their extensive research on ge...
Read MoreNever Split the Difference
Earlier this year I read the book Never Split the Difference by Chris Voss. It’s a book about negotiation, and on the face of it not a great candidate for a blog. But I found the book fascinat...
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